This website, myshoutpodcast.com, is operated by Shane Williams for the My Shout podcast. In this Privacy Policy, “My Shout”, “we”, “us” and “our” refer to the operator of the website and podcast.
This policy explains what personal information we collect, why we collect it, how we use and share it, and how you can access it or raise a concern.
Information we collect
Information you give us
When you subscribe to our mailing list, send us a message or otherwise contact us, we may collect:
- your name
- your email address
- the contents of your message
- your subscription and communication preferences
- when and how you subscribed or contacted us
You don’t need to give us personal information to browse the website, but we do need your email address to send you podcast updates.
Podcast guests and contributors
If you appear on or contribute to the podcast, we collect the information we need to prepare, record, publish and promote your episode, and to keep a record of your agreement. This may include your name, contact details, biography, website and social media links, your preferences, and a record of the terms you agreed to and when and how you agreed to them.
Information collected automatically
When you visit the website, some information may be collected automatically, including:
- your IP address, or an anonymised or hashed version of it
- browser, device and operating system information
- the pages you visit and the links you select
- referring websites or campaign information
- the date, time and approximate location of your visit
- how you interact with the website and embedded podcast players
- cookie and similar technology identifiers
We use this information to run and protect the website, understand how it is used, measure audience growth and see how well our promotion works.
Podcast listening information
Our episodes are delivered by our podcast hosting provider. When you play or download an episode, whether on this website or in a podcast app, the provider receives technical information such as your IP address, device or app details, approximate location and the episode requested, and uses it to give us listening statistics.
How we collect and hold information
We collect information:
- directly from you, when you subscribe, contact us, take part in the podcast or otherwise deal with us
- automatically, through the website, cookies and similar technologies
- through embedded podcast players
- from service providers that help us run, analyse and promote the website and podcast
We hold information electronically, in systems that we or our service providers operate, and take reasonable steps to protect it (see Security below).
How we use information
We may use your information to:
- send you new episode notifications and occasional My Shout updates
- manage your mailing-list subscription
- respond to your enquiries and messages
- prepare, publish and promote episodes, including information about guests
- keep records of permissions and agreements
- run, maintain and protect the website
- understand how people find and use the website and podcast
- improve the website, the podcast and the listening experience
- measure the effectiveness of our advertising and promotion
- promote My Shout to people who may be interested in it
- investigate misuse, security incidents or technical problems
- meet our legal and record-keeping obligations
We will not sell your contact details to another organisation.
Mailing-list emails
We only send mailing-list emails to people who have subscribed or otherwise given us permission. There may be a short delay between signing up and your first email.
Every email identifies us and includes a working unsubscribe link. You can unsubscribe at any time using that link or by emailing . We action unsubscribe requests as soon as practicable, and within five working days.
We may keep a minimal record of an unsubscribe request so that we don’t add you back by mistake.
Forms
Information you submit through a form on this website is sent to us, sometimes through a service provider. Our forms may use a third-party spam-protection service, which can collect technical information about your device and how you use the form. We use what you submit only for the purpose explained with the form.
Cookies, analytics and advertising
We use cookies and similar technologies to run the website, understand how it is used and measure our promotion.
Analytics
We use website analytics, including Google Analytics, to understand visits, traffic sources and how people use the website. Google Analytics uses cookies and similar technologies, and your browser may send Google information such as the address of the page you are viewing and your IP address. Google explains how it uses this information in How Google uses information from sites or apps that use our services. You can opt out of Google Analytics with Google’s opt-out browser add-on.
Advertising and audience measurement
We use advertising technologies from third parties, including Meta, to measure our advertising and to show My Shout to people who may be interested in it, for example on Facebook and Instagram. These third parties, including Meta, may use cookies, web beacons and similar technologies to collect or receive information from this website and elsewhere on the internet, and use that information to provide measurement services and to target and deliver ads.
You can opt out of the collection and use of your information for ad targeting:
- in the ad preferences of your Facebook and Instagram accounts
- through the Digital Advertising Alliance at aboutads.info/choices
- through Your Online Choices at youronlinechoices.com.au (Australia) or youronlinechoices.eu (Europe)
Managing cookies
You can set your browser to block or delete cookies. Blocking cookies may affect how some parts of the website work and our ability to measure how it is used.
Who we share information with
We may share information with service providers that help us run, analyse and promote the website and podcast, such as:
- website hosting, maintenance and security providers
- form, email and mailing-list providers
- podcast hosting and distribution providers
- analytics and advertising providers, including Google and Meta
- professional advisers, where reasonably necessary
These providers may handle information on our behalf or, in some cases, for purposes described in their own privacy policies.
If you are a podcast guest, the details you agree to share, such as your name and biography, are published with your episode and in our promotion of it.
We may also disclose information where required or authorised by law, to protect our legal rights, to investigate suspected misuse or to protect someone’s safety.
Overseas disclosure
Some of our service providers are located outside Australia or store information overseas. Your information may therefore be disclosed to or held in other countries, including the United States and the United Kingdom, and other countries where our providers and their subprocessors operate. Privacy laws in those countries may differ from Australian law.
Retention
We keep personal information only for as long as we reasonably need it for the purpose we collected it for, including:
- keeping your mailing-list subscription until you unsubscribe
- responding to your messages
- keeping appropriate business, permission and agreement records
- security, dispute resolution and legal compliance
Analytics information is kept in line with our settings and our providers’ retention practices. When we no longer need information, we take reasonable steps to delete or de-identify it, subject to legal and technical requirements.
Security
We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure. However, no website, email service or internet transmission is completely secure.
Access, correction and deletion
You can contact us to:
- ask what personal information we hold about you
- request access to it
- ask us to correct information that is inaccurate, out of date or incomplete
- withdraw your consent to marketing emails
- ask us to delete information where appropriate
We may need to confirm your identity before acting on a request. We aim to respond within 30 days. Please send requests to .
Complaints
If you believe we have mishandled your personal information, please email with enough detail for us to understand and look into your concern. We will acknowledge your complaint, investigate it and let you know the outcome, usually within 30 days.
If you are not satisfied with our response, you may be able to complain to the Office of the Australian Information Commissioner.
External websites and podcast platforms
The website links to external websites and podcast platforms, including Apple Podcasts, Spotify, YouTube, Amazon Music and social media services. They operate independently and have their own privacy practices, and this policy does not cover how they handle your information.
Changes to this policy
We may update this policy when our website, services or information-handling practices change. The current version will always be on this page, with the date it was last updated.
Contact
My Shout podcast
Operated by Shane Williams
Website: myshoutpodcast.com
Email:
