This website, myshoutpodcast.com, is operated by Shane Williams for the My Shout podcast. In this Privacy Policy, “My Shout”, “we”, “us” and “our” refer to the operator of the website and podcast.
This policy explains what information we collect, why we collect it, how it may be used or disclosed and how you can contact us about your information.
Information we collect
We may collect the following information.
Information you provide
When you subscribe to the My Shout mailing list, contact us or otherwise communicate with us, we may collect:
- your name
- your email address
- the contents of your message
- your communication and subscription preferences
- the date and method by which you subscribed or contacted us
You do not need to provide personal information merely to browse the website. However, we need your email address if you ask to receive podcast updates.
Website usage information
When you visit the website, certain information may be collected automatically, including:
- your IP address or an anonymised or hashed version of it
- browser, device and operating system information
- pages visited and links selected
- referring websites or campaign information
- the date, time and approximate location of your visit
- interactions with website content and embedded podcast players
- cookie and similar technology identifiers
This information is generally used to understand website performance, improve the website, measure audience growth and assess the effectiveness of promotional activity.
Podcast listening information
Podcast episodes and players on this website are provided through Captivate. When you play or download an episode, Captivate may collect information such as your IP address, device or user-agent information, the episode requested, the time of the request, approximate location and playback or download activity. Captivate uses this information to produce podcast audience and listening analytics.
How we collect information
We collect information:
- directly from you when you subscribe, contact us or communicate with us
- automatically through the website, cookies, analytics tools and server logs
- through embedded podcast players
- from service providers that help us operate, analyse and promote the website and podcast
How we use information
We may use your information to:
- send you new episode notifications and occasional My Shout updates
- manage your mailing-list subscription
- respond to enquiries or messages
- operate, maintain and secure the website
- understand how people find and use the website and podcast
- improve website content, podcast content and audience experience
- measure advertising and promotional activity
- promote My Shout to audiences who may be interested in the podcast
- investigate misuse, security incidents or technical problems
- meet legal, regulatory and record-keeping obligations
We will not sell your mailing-list contact details to another organisation.
Mailing-list communications
We will send mailing-list communications when you have subscribed or otherwise given us permission to do so. Mailing-list subscriptions are added to our email platform after you submit the signup form, so there may be a short delay before your first email.
You may unsubscribe at any time by using the unsubscribe link in an email or by contacting us at .
We will action unsubscribe requests as soon as reasonably practicable and within five working days. Australian spam requirements also require marketing emails to identify the sender, include accurate contact information and provide a functional unsubscribe method.
We may retain a minimal record of your unsubscribe request so that we do not accidentally add you back to the mailing list.
Forms
Our general enquiry and mailing-list forms are processed using Web3Forms. Information entered into those forms is transmitted to Web3Forms, forwarded to us and may be temporarily retained by Web3Forms, which currently states that submissions are retained for 30 days on free plans and one year on Pro plans. Information is transmitted using HTTPS and Web3Forms states that stored information is encrypted at rest.
Some forms — for example where you take part in the podcast as a contributor — are processed by our website directly rather than by a third-party form service. Where that happens, your submission is stored within our own WordPress environment as a private business record, and a copy is also emailed to us for notification. That record may include the details you provide (such as your name, contact details, biography, links and preferences), your agreement to any terms shown with the form, the date and time of submission, and technical information about the request such as your IP address and browser, which we retain for security and record-keeping purposes. Access to these stored records is limited to site administrators.
Information handled this way may also be present in our website hosting, backup and email systems. We use information submitted through a form only for the purpose explained with that form, and we retain the resulting record for as long as reasonably necessary (see Retention below).
Analytics, cookies and tracking technologies
We use cookies and similar technologies to operate the website, understand how it is used and measure our promotional activity. These technologies fall into the categories below. We may add, change or remove specific providers from time to time; this policy reflects our current arrangements.
Website analytics
We use analytics tools to understand website visits, traffic sources and how visitors interact with the website. These currently include Google Analytics (through the Site Kit by Google plugin) and WP Statistics.
Google Analytics may set or read cookies and, when a page loads, a visitor’s browser may provide Google with information such as the page URL and IP address, depending on browser, consent and configuration settings. WP Statistics is configured to operate without cookies or personally identifiable information by default, with analytics information stored within the website’s own environment.
Advertising and audience measurement
We use advertising and audience-measurement technologies to understand the effectiveness of advertising and to reach audiences who may be interested in the podcast through services such as Facebook and Instagram. These currently include the Meta Pixel.
These technologies may collect cookie identifiers, page and browser information, website interactions, button clicks and information about pages visited.
Podcast analytics
Podcast episodes and players on this website are provided through Captivate, which may process device information, IP addresses, general location, download information and playback interactions when podcast content is requested or played. This information is used to produce podcast audience and listening analytics.
Managing cookies
You can configure your browser to block or delete cookies. Blocking cookies or tracking technologies may affect some website features and may prevent us from accurately measuring website and podcast usage.
Where a cookie-preference tool is provided on the website, you can use it to change your analytics and advertising preferences.
Disclosure to service providers
We may disclose or make information available to service providers that help us operate, analyse and promote the website and podcast. These currently include:
- a form-processing provider (currently Web3Forms)
- an email delivery and mailing-list platform (currently SendPortal)
- analytics and advertising providers (currently Google and Meta)
- our podcast hosting and distribution provider (currently Captivate)
- website hosting, security, backup and email providers
- professional advisors or technical support providers where reasonably necessary
These providers may process information on our behalf or, in some circumstances, for purposes described in their own privacy policies. We may add, change or remove providers from time to time.
We may also disclose information where required by law, to protect our legal rights, to investigate suspected misuse or to protect the safety of a person.
Overseas processing
Some service providers operate outside Australia or use infrastructure located overseas. As a result, information may be processed in countries including the United States and the United Kingdom, as well as other countries in which our providers and their subprocessors operate.
Privacy and data-protection laws in those countries may differ from Australian law.
Retention
We retain personal information only for as long as reasonably required for the purpose for which it was collected, including:
- maintaining your mailing-list subscription until you unsubscribe
- responding to communications
- maintaining appropriate business and consent records
- security, dispute resolution and legal compliance
Analytics and tracking information is retained according to our settings and the retention practices of the relevant service provider.
When information is no longer reasonably required, we will take reasonable steps to delete it or de-identify it, subject to legal and technical requirements.
Security
We take reasonable administrative and technical steps to protect personal information from loss, misuse, interference, unauthorised access, modification or disclosure.
However, no website, email service or internet transmission can be guaranteed to be completely secure.
Access, correction and deletion
You may contact us to:
- ask what personal information we hold about you
- request access to that information
- ask us to correct inaccurate or outdated information
- withdraw your marketing consent
- request deletion of information where appropriate
We may need to confirm your identity before processing a request.
Please send requests to .
Privacy complaints
Please contact us at if you believe we have mishandled your personal information.
Include enough information for us to understand and investigate the concern. We will acknowledge and investigate your complaint within a reasonable period and let you know the outcome.
Where applicable, you may also be entitled to contact the Office of the Australian Information Commissioner. Australian privacy guidance expects a privacy policy to explain access, correction, complaints and likely overseas disclosure arrangements.
External websites and podcast platforms
The website contains links to external websites and podcast platforms, including Apple Podcasts, Spotify, YouTube, Amazon Music and social media services.
Those services operate independently and have their own privacy practices. This policy does not control how external services handle information after you leave our website.
Changes to this policy
We may update this Privacy Policy if our website, technology, service providers or information-handling practices change.
The current version will be published on this page with the date of the latest update.
Contact
My Shout podcast
Operated by Shane Williams
Website: myshoutpodcast.com
Email:
